Jacaranda Family Beauty is based in Gympie, Regional Queensland. Their dental practice is dedicated to high quality, modern dentistry at a reasonable cost. Services provided by the practice include cosmetic dentistry, orthodontics, general dentistry, children’s dentistry, preventive dentistry and teeth whitening. Jacaranda Family Beauty became a MyHealth&Beauty Provider in 2017 and have reported an increase in case acceptance as well as high team and patient satisfaction levels with the solution.

What was important to you in considering a payment plan solution?

From a time management point of view, the direct debit system is very important so we don’t have to continuously check payments. Allowing us to spend our time more productively such as giving our clients more one on one time.

Why did you choose MyHealth&Beauty to manage your patient payment plans?

We chose MyHealth&Beauty because of their lovely staff over the phone who are always so helpful and informative as well as their prompt service and low fees for both the patient and our practice.

We measure our success with MyHealth&Beauty by word of mouth referrals, clients creating new payment plans or amending their current one. Since they are coping well financially they can continue with their treatment plan. The experience with MyHealth&Beauty has been positive to date.

How would you describe the support that is offered by MyHealth&Beauty to your practice and clients?

MyHealth&Beauty provides exceptional support which is also a strong positive point we make when speaking with clients before signing up. We like to tell clients, “MyHealth&Beauty are lovely to deal with, always very helpful on the phone with clear phone conversations that are also not overly technical.”